Great Grottos' Data Privacy Policy
In line with General Data Protection Regulation (GDPR), this privacy notice explains in detail the personal data
Great Grottos retain about you and how we’ll store and handle that data, and keep it safe.
What data do we process?
We retain your name, address, contact numbers, email, children’s names, children’s DOB. Everything supplied
during your booking.
Why do we keep it?
We retain your data so we may ensure your booking data is available at the Grotto on the day of your visit and
to contact you in the unlikely event should any changes to your booking be necessary.
Where do we keep it?
It is hosted at a secure data centre.
Who can access it?
Only the Great Grottos’ Head Office team via our prebookings database.
Who do we share it with?
No one. However if you also opt-in to event marketing contact, our client, typically the retail centre hosting the Grotto, will receive your data for the purposes of contacting you regarding similar events and offers.
How long do we keep it?
Up to 10 months. At the end of that retention period, your data will be deleted completely.
How can I delete my data?
You may ask at anytime for your personal data to be deleted in full by phoning 01306 886 989 or emailing
Enquiries@GreatGrottos.co.uk. Please note, it may not be possible to delete your data prior to your booking
whilst still facilitating your booking.
If you have any questions or concerns, please speak to us.
22nd November – 24th December 2024
A booking is required to visit Santa. We highly recommend that you pre book your visit online.
IMPORTANT VENUE INFORMATION
* A park for prams is on the ground floor at the main entrance on St. Michael's Row.
* The main event is on the first floor via a staircase. Please note: there is no lift.
* A pre-bookable accessible entrance is available to those who require it (eg wheelchair users, mobility scooters, etc).
* If the accessible entrance is required, please contact info@aardvarker.com for further details.
Bookings can be made on the day of your visit, subject to remaining availability.
Tickets are non-refundable. However, you can be assured that you will receive a full refund, with exception to the booking fee, if there is a requirement to cancel this event.
• Child £12.00 (includes gift from Santa)
• Adult £6.00
School Bookings 10% discount
Each booking has a capacity of up to four children.
Begin your booking by selecting the date you would like to visit below.
SEN Sessions are:
Fri 29 Nov 10am–11am
Sat 30 Nov 10am–11am
Sat 7 Dec 10am–11am
Mon 16 Dec 10am–11am
Wed 18 Dec 10am–11am
Blue dates are available; Red dates are unavailable;
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| 22 | 23 | 24 | ||||
| - | - | - | - | 29 | - |
| M | T | W | T | F | S | S |
|---|---|---|---|---|---|---|
| - | ||||||
| - | - | - | - | 6 | - | - |
| - | - | - | - | 13 | - | - |
| 16 | 17 | 18 | 19 | 20 | - | - |
| - | - |
Great Grottos Ltd. Independent House, Glebelands Centre, Vincent Lane, Dorking RH4 3HW. VAT Number: 797523088. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material owned by or licensed to Great Grottos. Reproduction is prohibited and forms part of these terms and conditions. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
